Contact Us

There are multiple ways to contact 2-1-1

By Phone:

Just dial 2-1-1. If you are having difficulties connecting with 2-1-1, you can call our toll free number to connect with the 2-1-1 call center.
Butte County residents who cannot dial 2-1-1, please call us on our toll-free line at 1-866-916-3566.
Glenn County residents who cannot dial 2-1-1, please call us on our toll-free line at 1-855-839-1175.

By Text:

Text your zip code to 898211.*

*Standard msg&data rates may apply. Text STOP to opt-out. For end user privacy and terms and conditions of texting with 898211, go to: www.preventionpaystext.com/policies/

By Email:

helpcentral@ncen.org

Submit Your Information Below:

  • This field is for validation purposes and should be left unchanged.