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Search using Guided Search when you are uncertain of the service term. Services are grouped by categories to assist you in finding the particular service need. Click the to see a definition of the service terms you find.


Service Keyword

Search using Service Keyword when you know one of the words in a service term. For example, searching with the words rent will help you find the service term rent payment assistance.


Agency/Program Name

Search using Agency/Program Name when you know one of the words in a service provider name or program name. For example, search with the words red and cross to find American Red Cross locations and see what services are offered.


Not finding what you want?

You may view a list of all services (here) and view definitions of the services by clicking the beside each term.

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HelpCentral connects people with community services in Butte and Glenn Counties.
How to use 2-1-1:
Text your zip code to 898211
Call 2-1-1 to connect with a Community Resource Specialist for personalized service any time, day or night. If calling from outside Butte or Glenn county, or you are having trouble connecting to 2-1-1, you can call toll free (866) 916-3566 to connect to Butte County information, or (855) 839-1175 for Glenn County.
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Guided Search

There are many updates to community programs due to the COVID-19 pandemic (temporary closures, hours or accessibility, etc). These changes are included in our resource database, found by searching in the categories below. (Click here) for programs established specifically for COVID-19 response.

Older Adult Services
Disability Related Services
Caregivers
Visit our Partners for more ADRC services:

  • Enhanced Information and Assistance
  • Sort-Term Service Coordination
  • Options Counseling
  • Transition Services
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If you are a service provider who wishes to be added to our database or to update current information, please click below.

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If you are a service provider who wishes to be added to our database or to update current information, please click here.

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Wonderful Call Specialists: remember to use your "Hold" button and to flip up your microphone if you need some cooling down and breathing space. Transfer a call to another call specialist if you're getting overwhelmed. Tell the caller you will have a supervisor call them back and then send me an email or a phone call. Keep yourself in a positive space. Go outside if you need to get refreshed!

This is where we could create alerts, messages, and beginning of shifts updates for afterhours call specialists.

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Helpful Search Hints

Guided Search

Search using Guided Search when you are uncertain of the service term. Services are grouped by categories to assist you in finding the particular service need. Click the to see a definition of the service terms you find.


Service Keyword

Search using Service Keyword when you know one of the words in a service term. For example, searching with the words rent will help you find the service term rent payment assistance.


Agency/Program Name

Search using Agency/Program Name when you know one of the words in a service provider name or program name. For example, search with the words red and cross to find American Red Cross locations and see what services are offered.


Not finding what you want?

You may view a list of all services (here) and view definitions of the services by clicking the beside each term.

Need help?
Dial Toll Free - 211 or (866) 916-3566 to speak with someone.
Calls answered 24 hours a day, 7 days a week.

Click here for a new search.

Click here to contact us by email.

Close Window