THREE WAYS TO SEARCH FOR INFORMATION AT WWW.HELPCENTRAL.ORG!

1.Search by Keyword        2.Search by Agency or Program Name       3.Search by Category

KEYWORD SEARCH TIPS

On HelpCentral.org you can achieve search results that are narrowly or broadly defined. Using the keyword searching tools combined with the keyword search options, you can customize your search. Note that search options include Any Word, Partial Word, All Words, Exact Phrase.  (The current default is set to All Words.  Selecting these buttons will change the matchlist of services and agencies you find when searching by keyword. Play around with these options and you will quickly see how resources are listed differently.

For Single Word Searches:

  • To narrowly define your keyword search, use the exact word or phrase you are seeking, i.e. parenting and select All Words button. This returns all services containing the word parenting.
  • To return a larger matchlist of options, type parent and select Partial Word. This returns all services with the words parent, parents, parenting, parental, grandparents, (i.e. any word with parent as the root).

For Phrase Searches:

  • Type child care and select Exact  Phrase. This returns any service that includes the exact phrase child care.
  • Unless you want really long lists of services, do not type child care and select Any Word. This returns the NIGHTMARE MATCHLIST with any service that includes the word child OR the word care.

AGENCY/PROGRAM NAME SEARCH TIPS
If you know the name of an agency or program that you are looking for, you can type all or part of its name in the search box.  Leave out any punctuation.  Again, use the search options at the bottom to define your search.
  • The best way to locate a single agency or program is to type in as much of its name as you know and choose the All Words OR Exact Phrase option.  (For Butte County agencies, be sure to include the word that follows Butte County in the agency name or you will have to sift through all of the Butte County agencies.)
  • Note: The Agency/Program Name search box also searches the site names of agencies or programs.  For example, if you type in Oroville Family Resource, you will get a matchlist that has the Oroville Family Resource Center and its programs but also a listing for the Parent Education Network that operates some of its programs at the Oroville Family Resource Center.


CATEGORY SEARCH TIPS

The category search will give you a broad sense of the services available to view.  Searching by category may require more scrolling to zero in on the specific services you are seeking but it also shows more options of services listed.

  • Select a category.  The next page lists subcategories--choose one.  The next page lists all of the services linked to that subcategory--choose one.  A list of the agencies and programs providing that service will be listed next.  Select a program and view the detail.
  • Use the Back button to return to the services page, or the subcategory page.  Use the New Search button to return to the home search page.
HelpCentral.org staff is available to come to your office and assist workers with searching the information database.  Please contact us to set up an appointment.